by Bill Caskey on October 18, 2008
After a fair amount of work, we’ve launch a new website (blog) that is designed to give leaders of teams some of the same content we’ve provided here. It’s called Leadership Insights.
We recently opened the Leadership Institute of Indianapolis. It’s an academy to help tomorrow’s leaders become better. And the blog Leadership Insights will help [...]
by Bill Caskey on February 2, 2008
After striving for seven years to become my local SB’s “Customer of the Week,” I finally made it. I thought there would be more fanfare than there was–a sign by the barista (”Bill is our customer of the week”) and a free drink per day. Oh well. Not sure what I expected.
That’s the Starbucks win.
The [...]
by Bill Caskey on December 21, 2007
Last month I was giving a sales training seminar, and one of the participants voiced his opinion on how he does something in the sales process. He was actually saying all the right things, but the “way” he said it turned other people in the room off a little.
I got to thinking about what he [...]