In this week’s episode of Sales Training Q&A Bryan Neale discusses how to handle clients that have been approached by a competitor who has significantly beaten your price. This is a situation that every sales person hopes to never find him/herself in but if you do, make sure you watch this and remember what to do. Make sure you check back every week for the latest episode of Sales Training Q&A.
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Always ask open ended questions to your customer. Even if they are a customer since many years and you think you know them like family.
During recession people will revisit their decisions.
Make sure you know what they are thinking about and offer something more or better suited than what you previously have offered.