Sales Training Tip #1 in a Series

by Bill Caskey on April 23, 2008

Over the next few weeks, we’ll be offering up some sales training tips for you trainers/sales managers who take that role in your company.

 Never start any sales training unless your team has bought in to it.

I know this sounds like heresy. “Why on earth would we want the inmates running the asylum?” (as one of my friends puts it).

Well, if you don’t engage your people in some kind of a Sales Problem/Pain Assessment (what do they believe they can improve on to get better/different results?) then you already have an asylum — you just don’t know it.

Sales People Are Honest If You Ask Them–And Care
OnestThe first thing that happens when you ask people is that, if they think there is a chance you can help them, they will tell you honestly what’s not working. Secondly, they will be much more engaged in training.

(Those are two words you don’t hear much in the same sentence: engaged and sales training.) And thirdly, you can tell who on your team is really in “growth mode” and who’s just going through the motions.

As a sales manager, you know your people have to change to meet market demands. But most won’t unless threatened (with their job).

We don’t believe it has to be that way.

Assess Your Sales Team 
Take a few hours and come up with an assessment of your own. Create space for rigorous honesty. (I know this is tough in the corporate world.) And then purchase sales training to solve sales problems.

I have seen salespeople starved for something new and different that helps them grow professionally. But they never get it because the company nevers sees the connection between the training investment and return on that investment.

And do you know what? It’s not the people who really need training that feel that way. It’s usually the already-high-achievers that want to explore new ways do to old tasks.

So before you buy into the old myth, “seasoned sales people don’t need training” ask them what they want. You’ll be shocked.

Here’s an example of a very short assessment–it’ll at least get you started. Right click to download. My gift to you.

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